First, you must solve the fundamental pain points of your customers and eliminate barriers to them reaching their goals. In other words, if you’re not helping your customers solve their most basic pain points, any extra efforts to “delight” them will be in vain. The basic idea is this: many businesses focus on the bells and whistles of “delighting their customers” - whether that’s coupon codes, free giveaways, or personalized communications - while neglecting the fundamentals of serving customer needs. This is why over a decade later, it’s still evergreen content and a must-read for all businesses. While the title feels like clickbait at first blush, the insights therein have stood the test of time. In 2010, the Harvard Business Review team published a landmark article with a striking title: Stop Trying to Delight Your Customers. Amazon FBA Inventory Management – Fulfillment by Amazon (FBA) software features, Better Seller Performance Ratings, FBA Shipping and FBA reporting features.Training & Support – SkuVault training, On-boarding packages, Customer Service and Support information.Datacoach – Deep Insights into your warehouse and inventory, early indicators for warehouse problems, metrics to benchmark performance and labor optimization.Inventory Management Reporting – Advanced analytics, Replenishment Report, Just in Time (JIT), Drop Shippings, Re-Ordering, Out of Stock, and Purchase Order Reporting Features.Pick, Pack, Ship – Inventory picking, Hyper Picking, Interactive wave picking, Quality Control, Holds, Daily Deals and Flash Sales, Print-to-order, and shipping features.eCommerce Inventory Management – Barcoding, Cycle Counting, Real-time data syncs, and Quantity buffers features.Catalog Features – Detailed product listings, Kitting and Bundling, Assembled Products, Lots, FEFO, FIFO, and Serialization features.
Supply Chain – Manage suppliers, Inventory Forecasting, Advanced Purchase Order Features, and PO Receiving features.
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